Request deletion
Until it is available, you can submit a secure manual request.
- Send the request from the same email address used for your Champagne Atlas account.
- Use the subject Delete Champagne Atlas account.
- We verify that the request belongs to the account. Never share a password, sign-in link or access token.
- After verification, we delete the account within the statutory period (normally no later than one month) and confirm by email.
Request address: privacy@champagneatlas.nl
What will be deleted?
- your account, profile name and profile picture;
- synchronised visits, saved houses and progress;
- preferences, badges and Chef de Cave profile information;
- your journeys and personal itinerary content;
- your membership of shared journey groups.
Information stored only on your device can be removed by clearing app data or uninstalling the app. If you own a shared journey, ownership may first need to be transferred or the group deleted to protect other participants' data.
What may be retained temporarily?
Information required for security, fraud prevention or a legal obligation may be retained for a limited period. Deleted information may temporarily remain in secured, rotating backups and will disappear through the normal backup cycle. Anonymous information that can no longer identify you is not account data.
Delete local guest data
If you used Champagne Atlas without an account, your Atlas remains locally on the device. In Android, open Settings → Apps → Champagne Atlas → Storage → Clear data, or uninstall the app. No cloud deletion request is required.
More information
Read our privacy policy to learn what information Champagne Atlas processes and which other rights you have.